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Data protection policy

THE OWNER undertakes to protect the privacy of users who access this website and/or any of its services. The use of the website and/or any of the services offered by THE OWNER implies the acceptance by the user of the provisions contained in this Privacy Policy and that their personal data will be processed as stipulated therein. Please note that although there may be links from our website to other websites or social networks, this Privacy Policy does not apply to the websites of other companies or organisations to which the website is redirected. THE OWNER does not control the content of third-party websites, nor does it accept any responsibility for the content or privacy policies of these websites.

Basic information on data processing (Regulation (EU) 2016/679 and LO 3/2018)

  1. Data Controller: THE OWNER. Our data can be found in the legal notice on this website.
  2. Purpose of processing: To offer and manage our services.
  3. Legitimation: Consent obtained from the interested party. Execution of the service contract.
  4. Recipients: The data will not be communicated to third parties, unless required by law or necessary to comply with the purpose of the processing.
  5. Personal rights: Data subjects have the right to exercise their rights of access, rectification, limitation of processing, erasure, portability and opposition by sending their request to our address.
  6. Data retention period: For as long as the business relationship is maintained or for the years necessary to comply with legal obligations.
  7. Complaint: Interested parties may contact the AEPD to submit the complaint they consider appropriate.
  8. Additional Information: You can find the additional and detailed information below under the “Privacy Questions”.


Privacy Questions

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) and Spanish Organic Law 3/2018 of 5 December 2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), we offer you the following information on the processing of your personal data:

Who is responsible for the processing of your data?

THE HEADLINE. Our data can be found in the legal notice on this website.

For what purpose do we process your personal data?

  1. We process the information provided to us in order to provide and bill for our services and products.
  2. If you give us your consent, we may also process your data to send you information about our activities, services and products.
  3. To promote our services on our website and other media (catalogues, social media), we may refer to your name and image as customers of our services, contact us in advance with your express authorisation before publishing.


How long will we keep your data?

The personal data provided will be kept for as long as you are a user of our services or want to receive information, and if you participate in a promotion while it is active, and thereafter, for the periods established to comply with our legal obligations.

What is the legal basis for the processing of your data?

The legal basis for processing your data is the consents you give us.

To which recipients will your data be disclosed?

The data will not be communicated to third parties, unless required by law or necessary to comply with the purpose of the processing.

What are your rights when you provide us with your data?

  1. Anyone has the right to obtain confirmation as to whether or not we are processing their personal data.
  2. Data subjects have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
  3. In certain circumstances, interested parties may request the restriction of the processing of their data, in which case we will only keep them for the exercise or defence of claims.
  4. Also, in certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data.
  5. Data subjects also have the right to data portability.
  6. Finally, data subjects have the right to lodge a complaint with the competent Supervisory Authority.

How can you exercise your rights?

By sending a letter attaching a copy of your ID card for identification, to our physical or electronic address.

How did we obtain your data?

The personal data we process comes from the data subject. The interested party guarantees that the personal data provided is true and is responsible for communicating any modification thereof. The data that is marked with an asterisk will be mandatory in order to provide you with the requested service.

What data do we process?

The categories of data that we may process in the provision of our services are:

  1. Identification data
  2. Mailing or e-mail addresses
  3. Other data requested in our forms

The data is limited, as we only process the data necessary for the provision of our services and the management of our activity.

Do we use cookies?

We use cookies while browsing our website with the user’s informed consent. The user can configure their browser to be notified of the use of cookies and to prevent their use. For more information, please visit our cookie policy.

What security measures do we apply?

We apply the security measures established in article 32 of the GDPR, therefore, we have adopted the necessary security measures to guarantee a level of security appropriate to the risk of the data processing we carry out, with mechanisms that allow us to guarantee the confidentiality, integrity, availability and permanent resilience of the processing systems and services.

Some of these measures are:

  1. Information on data processing policies for staff.
  2. Regular backups.
  3. Data access control.
  4. Regular verification, evaluation and assessment processes.